Frequently Asked Questions (FAQ)

1. How do I book a ride?

You can book via phone, email, or through our website.

2. Do you provide airport transportation?

Yes. We provide airport transfers including meet-and-greet services.

3. What vehicles do you offer?

Luxury sedans, premium SUVs, and executive vans.

4. Do you offer corporate accounts?

Yes. Corporate billing accounts are available upon approval.

5. How will I know my chauffeur has arrived?

You will receive an SMS notification when your chauffeur is en route and upon arrival.

6. Can I change my pickup time?

Yes. Contact us as soon as possible to adjust your reservation.

7. Do you operate 24/7?

Yes, based on reservation.

8. Is your fleet insured?

Yes. All vehicles are commercially insured.

9. Are your chauffeurs trained?

Yes. Our chauffeurs are professionally trained and vetted.

10. How do I opt out of SMS messages?

Reply STOP to any SMS message.

11. Will my information be shared?

No. We do not sell personal data. SMS consent is not shared with third parties.

12. What happens if my flight is delayed?

We monitor flight information when provided and adjust accordingly.